DH ordered the Mixed Plate-Mahi Mahi with Teriyaki Chicken. He enjoyed his meal, and said the Teriyaki Chicken was really tasty.
I ordered the Garlic Chicken. This was really, really good.
The boys ordered the Keiki Hot Dog with Fries and Fruit Cup.
The restaurant was fairly empty, only 3 other tables with guests, but it took a really, really long time for us to get our food--about 30 minutes. What was even worse was that only DH and I got our food--it took an extra 10 minutes for the boys to get their hot dog!40 minutes for a hot dog!
That, combined with other service errors, resulted in a dissatisfying experience.
However, our server was very friendly.
It's unfortunate the overall service was lacking, because the food was very good.
***Update***
After emailing a complaint to the owner about the unacceptable wait time for the hot dog, and the errors made by the server, we received a response that because hot dogs are not on the menu, and are frozen, it takes an extra long time to make. We were offered a free soda at our next visit.
My response back was that the hot dog was indeed on the kids menu (how would we know otherwise??), and we would not be returning.
Alonzo's at the Mililani Golf Club Restaurant, 95-176 Kuahelani Ave, Mililani, HI 96789, 808-625-2256
That hot dog and fries look delish but to wait 40 minutes and crappy service pffft
ReplyDeleteWhat a downer! I've never been to Hawaii but I've heard of so many great places to eat. At least the teriyaki was very tasty!
ReplyDelete