I was nervous to experience Air Canada rouge on our most recent trip to Vancouver, but we ended up having a great experience.
One of the most obvious differences between Air Canada and Air canada rouge is that there is no onboard in-flight entertainment system. Instead, passengers need to download the Air Canada app ahead of time, and once onboard, connect to the in-flight Wi-Fi and launch the player entertainment system. A nice selection of movies and TV shows were available to watch.
There were outlets to power your devices beneath the seat in front of you.
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I've read numerous complaints about the uncomfortable seats, and to me, the seats weren't any less comfortable than other airlines I've flown on in economy.
Our return back to Honolulu departed early, but because of very strong head winds, we arrived a few minutes late.
Service at the airports was great, and service in-flight was overall good.
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