Capriotti's, a Las Vegas-based national franchise specializing in gourmet sub sandwiches, opened its first location in Hawaii in Kuono Marketplace. I recently volunteered to pick up lunch for the office so that I could check out one of Oahu's newest sandwich shops.
One of the awesome things about Capriotti's is their online ordering system. I was able to place our order ahead of time so that I wouldn't have to wait at the shop for our sandwiches. I arrived at my designated pick up time and my order was waiting for me.
Parking is getting increasingly more difficult as tenants move in to the newish Kuono Marketplace. But luckily someone was pulling out of their space right near the sandwich shop.
In the online ordering system there is a space for you to type in any special requests. I requested to have our names written on the outside of our sandwich for easy identification.
I had originally ordered the "Grilled Chicken Parmesan" 5 inch sub sandwich, however, due to an error by the restaurant, I received a Chicken Cheese Steak 5" sub. The error was not discovered until I messaged the franchise on Instagram, informing them that my sandwich was missing ingredients (since I had ordered a sandwich that was supposed to have sweet peppers, marinara sauce and Romano cheese).
Don't get me wrong, the sandwich was good, but it wasn't what I ordered, and I was a tad disappointed. At least the restaurant responded to my message in a timely manner and also issued me a refund for the sub.
So here's a cross section of the Chicken Cheese Steak sub.
I LOVED the fries! They're shaped like steak fries, but sliced very thinly!
They have loaded fries options on the menu (think of their sandwiches, except that the fillings are placed on a bed of fries instead of in a bun) - I'm definitely returning to try that next time around.
There are over 20 different sandwiches on the menu (fillings include cheese steak, turkey, chicken, American wagyu beef, Impossible plant-based meat, vegetarian, tuna, meatball,). "The Bobbie" is their signature sandwich - it's like a Thanksgiving meal in a sub sandwich. They also have grilled cheese sandwiches for the kids.
And speaking of kids, they also have a display of lollipops for kids who go in the store.
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CAPRIOTTI'S SANDWICH SHOP
4210 Waialae Ave (Kuono Marketplace)
808-739-9070
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